Well, this week, my new bike was FINALLY Built.
Now, the cost of the build was pretty high, it shocked me TBH, however, I figured, it must have been a top-notch job if I was charged £160 (approx $250)
Ermmmm, Actually, the job was PISS Poor.
First off I asked for 2 innerstubes, The bike having mavic ksyrium wheels would have needed either a medium or long valve, but NOT a short one.
Then I noticed the headset was lose:
Now, Im RUBBISH with bikes, but it took me 60 seconds to fix this second mistake, with help from the great wide internet.
Then I noticed mistake number 3, no carbon paste on the seat post.
Ok so, at this point, all pretty niggly stuff
Now, any bike shop, that has ever built a road bike must KNOW how wrong this is ?
Finally , I asked him to set the bike up for aggression, what I got was a flipped stem, WTF !
The owner of the shop in question told me that he has been in business 18 years ! , I am sure he MUST have sold a road bike in that time, did that road bike go out in the same shoddy condition ?
Then we have the high cost, he was provided with a brand new group set, all that was needed was a seat post clamp and headset wedge and 2 inner tubes, so the majority of the cost was the build, now I might not have been happy with the cost BUT that said, if the build was of top quality, then fine, I REALLY wouldn’t have minded, but as it stands I have had to do so much myself that its left a VERY bitter taste.
Today I had a reply to my concerns
1. No comment on the valves
2. The headset was broken (IMHO Not true as I was able to fit it)
3. The angle of the bars/shifters was fine as “everyone like different things” and “if you watch the Tour de France, you will see no 2 bikes are set up the same
4. £70 of the cost were for parts: headset bung, seat post clamp and inner tubes
I wouldnt have normally be able to afford such a bill (or bike) but as this has come about from my accident, I was lucky.
I WAS a loyal customer of Crown Point Cycles, however, because of this, I don’t think I’ll ever step foot in there again !